Shipping policy

We are committed to delivering your orders efficiently and transparently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Times

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Orders placed after 5:00 PM (EST) will be processed on the next business day. During high-demand periods, processing times may be slightly extended, but we always aim to dispatch orders as quickly as possible.

Shipping Locations

We currently ship within the United States only.

At this time, we do not offer international shipping.
We also do not ship to P.O. Boxes or APO/FPO addresses.

Shipping Methods & Delivery Times

We offer standard shipping across the United States:

  • Standard Shipping: 3–5 business days

Delivery times are estimates and may vary depending on your location and external factors.

Shipping Costs

  • Free Shipping on orders over $50
  • A flat shipping rate will be calculated at checkout for orders below this amount

Any applicable taxes will be calculated at checkout. There are no hidden fees.

Local Delivery & Pickup

Chadicavellion does not offer local delivery or in-store pickup options at this time. All orders are shipped directly to your provided address.

Returns, Changes & Cancellations

  • Orders can only be modified or canceled within 12 hours of placement
  • Once an order has been processed or shipped, changes cannot be made
  • For returns and refunds, please refer to our Refund Policy

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, and we will resolve the issue promptly.

Shipping Delays & Service Interruptions

While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, such as:

  • Weather conditions
  • Carrier delays
  • High shipping volumes

We appreciate your patience and understanding in such situations.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your shipment. If you do not receive tracking details or experience any issues, please contact our support team.

Contact Us

If you have any questions regarding shipping, feel free to reach out through our Contact Us page. We’re always here to help.

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